Sthira Naturals (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our WooCommerce-powered e-commerce platform. By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the site.

We collect several types of information to provide and improve our services, including personal details such as name, email address, phone number, billing and shipping address, order details, purchase history, transaction details, payment confirmation, account credentials, and customer support interactions. Additionally, we collect usage data, including IP address, browser type, device information, pages visited, and interactions with content. We use cookies, pixels, and other tracking tools to enhance user experience and analyze website traffic. Third parties such as payment processors, marketing and analytics partners, and shipping services also provide information that helps us process transactions and improve our offerings.

We use the collected information to process and fulfill orders efficiently, provide customer support, improve website functionality, send promotional and marketing communications when consented, and comply with legal obligations while protecting against fraud. We share personal information with service providers for order processing, payment transactions, delivery services, and IT support, as well as with marketing partners for promotional activities, with explicit user consent. We do not sell, trade, or rent your personal information to third parties. Information is also disclosed to legal authorities when required by law.

Cookies are used to remember user preferences, improve website speed and functionality, provide personalized shopping experiences, and analyze website traffic. Users can manage cookie preferences through browser settings, though disabling cookies may impact certain functionalities.

Security measures are in place to protect personal information from unauthorized access, alteration, disclosure, or destruction. Information is retained only as long as necessary to fulfill business and legal obligations, resolve disputes, and enforce agreements.

Depending on the user’s location, they may have rights regarding their personal data, including the right to access, correct, delete, opt out of marketing, and restrict processing. Users may exercise these rights by contacting sthiranaturals@gmail.com

The site may contain links to external websites, and we are not responsible for their privacy policies. Users are encouraged to review third-party policies before sharing personal data. Our services are not intended for children under the age of 16, and we do not knowingly collect personal data from children. If a child has provided personal information, users may contact us for its removal.

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated “Last Updated” date. Users are encouraged to review this policy regularly.

For any questions regarding this Privacy Policy, users may contact us via phone at +91 81809 10071, email at sthiranaturals@gmail.com, or by visiting our office at Geetai Trading Co., Flat No 1, Balaji Complex, Awhalwadi, Wagholi, Pune-412207.

By using our services, users acknowledge that they have read and understood this Privacy Policy and agree to its terms.